Quality Promise

Priority Manufacturing
Manufacturing begins within 30 minutes of the job transmission. Once complete, orders will be shipped back to you using overnight service (M-F) to ensure outstanding turnaround time.

Exceptional Service
We commit to shipping 95% of your orders within 7 business days from the time we receive your patient’s frame. Customer Service Professionals can assist with your questions, orders, or concerns. Our Lockbourne lab operates 24 hours per day, 7 days per week, 362 days per year to provide timely service to your patients.

Our Quality Commitment
Luxottica Lab Services is committed to providing the highest quality products and to exceeding all of our customer’s expectations. We do this by stringently adhering to their requirements, as well as any statutory and regulatory requirements, and by continually improving the quality of our systems.